Duct Cleaning Process & Guarantee
Upon arrival the tech will perform a multi-point system check inspection for the furnace and will test the furnace in heating or cooling mode, tech will do a visual inspection to the supply return air duct. The tech will remove the return air duct grills on the main level and show the customer with a live video camera how much dust buildup before the work is performed, and will take pictures to document the work done before and after.
The tech will begin the process of duct cleaning by laying red drop sheets that are made from slip resistant material which is safe and provide protection to the client’s property. Then the tech will bring the portable hyper vac duct cleaning machine that runs at about 5000 cfm that is equivalent what a duct truck delivers after running 125 feet of hose to the furnace.
The tech will take the machine to the furnace room and cut two 8 inch access openings one for supply and one for return air, then an 8 inch hose will be connected from the vacuum machine to the supply air opening.
The tech will use a portable shop vac to vacuum all hard debris and big objects from all supply air openings through the whole house, as vacuuming tech will use an adhesive film to block all return air registers, and will use magnet covers to block all supply registers, once completed will start the vac machine and use a hose that is attached to a gas powered compressor in the back of the truck that delivers 250 psi of pressurized air to push and disturb all dust and debris through each supply register down to the furnace room.
Once supply registers at third floor and main level are cleaned the tech will clean the main supply trunk in the furnace room by drilling one inch holes into the main supply trunk line and use pressurized air to push all dust into the vacuum, once done tech will block and seal all openings with special plastic caps.
The process for cleaning the return air supply starts by switching the 8 inch hose attached to the vacuum from the supply into the return air and starting the vacuum.
The tech will repeat the same process done at the supply air by cleaning and disturbing all dust and debris with pressurized air through all air returns in the house down to the furnace room.
Once main supply and main air return are cleaned in the furnace room tech will remove all duct cleaning equipment and clean and sanitize all supply and air return register covers using a plant base product called Benefect which kills most of the bacteria and germs attached to register covers.
As cleaning register covers individually tech will perform a complete air balance for the house as he will ensure that the damper which is a round piece of metal that directs air through the vents is in a full opening position to deliver most of the air coming from the furnace equally through the whole house which is very important for complete air balance throughout the whole house.
Finally tech will test the furnace in heating and cooling mode and will advise customer of any maintenance or recommendation necessary.
Tech will show customer with live video camera the end results by inserting a camera through the air return openings shown to customer prior to the work performed, tech will take video and pictures of cleaning process to show customers and email to customer if requested.
Once customer is satisfied the tech will advise customer the process of air duct cleaning is completed and will ask the customer if they have any questions or concerns, customers feedback is always appreciated it will enhance our operation.
A label will be placed at the furnace supply showing the date of service and description of work completed and the next service due date.
For a peace of mind to customers we offer 3 months satisfaction guaranteed as long as the furnace is cleaned and no renovations done after the duct cleaning.